How many apps do you currently have in your smartphone? Of those, how many do you use on a daily basis?
One of the main issues with software for management of residential communities is the difficulty to engage all community users.
As powerful as a solution may be, it is always a challenge to get everyone involved in learning and using the software.
According to the latest Urbytus survey among community managers, the main issue affecting them is the amount of emails and phone calls that they receive from residents.
Good software should avoid this problem. It should facilitate and filter communication with residents. But they need to use it first.
This is why a new trend in software development is becoming apparent now: integrations with apps and social networks where users spend most of their time.
Chatbots are an excellent example of this.
An automated chatbot can act as a concierge that handles requests by users without the need of interaction by a manager. If coupled with machine learning, it can be a powerful tool for customer service and handling of incidents.
Specifically in management of residential communities, Spanish software provider Comunitaria has done exactly that: a chatbot that integrates with software that is already used by residents. They call it Supervecina (super neighbour).
This is also part of the new upgrades currently being prepared for the Urbytus software.
Please contact us in case you wish to find out more about how chatbots and machine learning technology can assist you with the management of your residential community.
Letterboxes full of junk mail. Important notifications going missing. How do I tell my neighbour that his dog is digging holes in our gardens? Endless general meetings, but very little progress.
Does your residential community use software to tackle these problems?
There is no shortage of options available in the market. Free or premium; for professional administrators, but also for communities that wish to self-manage their affairs.
The world of property management software has been traditionally slow to adopt new technologies.
Is this necessarily a bad thing, though? Once the dust settles, it is probably easier to see which technological advancements worked and which ones didn’t.
With the onset of Uber-like platforms, different sectors have seen apps take over the work of middlemen, changing business models in the process.
There is a terminology that we have started to come across more and more over the past year or so: proptech.
Perhaps two of the most flamboyant words in the dictionary. Their meanings, well… you certainly wouldn’t want to find out when you are close to purchasing or selling property!
I have just come across an article in LinkedIn titled ” Business After Windows: Why the Microsoft Desktop OS Model is Irretrievably Cracked by SaaS and What the Future Holds” . The article reminded me of an article I had written sometime back in 1995 or 1996, on what the next OS should look like. I have been looking for the article, but it was one
The Financial Times, 15 May has a report on software piracy, estimating that software piracy last year reached a record high of $63.4bn.
The report and research by Business Software Alliance, estimates that 57% of world’s computer users admitted getting / downloading illegal software and that this figure was